We ship to all 50 states. However, we have a higher shipping rate to Alaska and Hawaii. They are also excluded from the Free Shipping offer.
All goods will be shipped with a tracking number (i.e. USPS, UPS, etc.). Goods marked as delivered by the carrier will be considered as duly delivered by SpringStar.net. Should you not receive goods considered delivered, please make a claim directly with the carrier.
Your tracking number would have been sent to you in an automatic email upon shipment. Goods which do not show as delivered by the carrier for 30 days or more will be marked as delivered by SpringStar and you will receive an email noting that the goods have been delivered. Should you not actually have received the goods, contact the carrier. Freight Damage-Liability for damaged goods passes from shipper to freight carrier. Should any damage, visible or concealed, be evident, a freight damage claim must be filled with the delivering carrier. All discrepancies in shipments must be noted in writing within 48 hours of receipt of goods.
ALL RETURNS must be approved in advance. Returns are limited to manufacturers defect ONLY. Any blind shipments will be rejected. Return orders may be subject to a 30% restocking fee.
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In an effort to provide our customers with the most current information, SpringStar.net will, from time to time, make changes in the Contents and in the products or services described on this Site. ABOUT OUR PRICES The prices advertised on this Site are for Internet orders. Prices on some items may differ from those charged at stores. Prices and the availability of items are subject to change without notice. Any list prices used on this Site are the manufacturers suggested retail prices and may not be indicative of the actual selling prices in your area. Any reference to savings used on this Site indicates the average savings off the list price. Your actual savings will vary depending upon the goods purchased and the date of the transaction. We reserve the right to limit sales, including the right to prohibit or restrict sales to re-sellers. We are not responsible for typographical or photographic errors.